Open Source Knowledge Base Examples

An open source knowledge base can be a very powerful tool. The following are some examples of such software. Logseq is a privacy-focused open source knowledge base that helps users compile disparate information. Its tools enable users to manage notes and tasks, embed web pages, annotate PDFs, and create links.


Using phpMyFAQ, you can create and manage an open knowledge base. It maintains a database of frequently asked questions and offers instant support. It also keeps users up-to-date on recent news, allowing them to contribute and share knowledge. Unlike static FAQs, phpMyFAQ allows users to edit and contribute articles as needed.

You can create and edit FAQ records, collaborate with others, and assign permissions to contributors. The system also features powerful search and reporting capabilities, which will help you identify which topics are getting the most attention. Whether you need to build a knowledge base for your business or a community, phpMyFAQ has the features you need to be successful.

PHPMyFAQ is a powerful open source knowledge base that is free to install and use. It’s mobile-friendly, scalable, and comes with a built-in revision system. It also has powerful search functionality and community support. Users can even create new documents with tags and share them with others via email, print them out, or download them as PDFs.

Zendesk Guide

If you’re looking for a knowledge base that is easy to manage and easy to customize, Zendesk may be the right choice. It includes many features for small businesses, including a self-service option, self-branding, and the ability to integrate with other software. You can also use Zendesk’s open API and customer success tools to customize the experience for your customers.

An open source knowledge base is a repository for structured content that is created using open source knowledge base software. Companies use knowledge bases to help their customers find information they need. These knowledge bases are free to use, but require resources to maintain. While Zendesk is an open source knowledge base, you can customize it to fit your company’s style and brand identity.


If you’re in search of a bug tracking tool, you should consider JIRA. This open source software offers the flexibility to manage and track issues in the most efficient way possible. Its features include a powerful search tool and an online community for users. Moreover, it is available in two different pricing plans – the free enterprise edition and the paid standard edition.

The free version supports collaboration and offers project planning and management. It can be easily customised. It has an open API and allows you to create plug-ins for its various features. The basic version of JIRA does not include support for cost tracking. However, Atlassian has add-ins for this purpose.


If you’re looking for an open source knowledge base, you’ve probably heard of Confluence. It’s a platform that lets you create and share documents, track team activities, and assign tasks. It also features a rich text editor, keyboard shortcuts, and drag-and-drop functionality. It also has great customer support, and it offers a free trial period for a limited number of users. However, if you’re looking to use the platform for a larger team, you’ll need to pay for a subscription plan.

While Confluence is an open source knowledge base, it also has its limitations. The main drawback of this platform is that it’s hard to use for teams without an IT background. It’s so complex that adoption rates are low. Additionally, it’s over-engineered and requires a lot of customization. Plugins are available for purchase in the Atlassian marketplace, but they can be quite costly and often do not integrate external APIs. Lastly, Confluence is not particularly social. Other solutions come with built-in communication features and are much easier to use.


Quip is an open source knowledge base application that allows users to create and collaborate on documents. Its user interface is intuitive and pleasant to use, and the program includes preset formatting options that make writing documents a breeze. Users can also add comments and version control. Quip can also be used as an online collaboration tool.

Quip also offers internal chat functionality. This allows users to discuss content and ensure better communication, resulting in fewer errors and miscommunications. It also offers a free trial. While Quip may seem like a simple knowledge base solution, it is not without its drawbacks. While it does offer a text editor, it doesn’t feature advanced editing features, and it also comes with limited customization options.